We apply security patches on a monthly schedule or as soon as they are released. Here is the list of security patches released by Magento.
Magento releases newer versions several times a year. We will upgrade your store quarterly. You can see the release history here. You can run a scan through Magereport to find any missing updates for your site.
Digital Health Monitoring
We scan your site every month for SEO issues like: robots.txt, index ration, sitemap.xml, broken links, meta tags, duplicate content, alt text, etc. Here is a link to a sample report that is provided to the dev team.
Log Management and Monitoring
Detailed and frequent logs' review to find out errors and issues that customers are facing. Identification and remedy of it will improve conversions.
Website Uptime Monitoring
Proper monitoring solutions utilization to ensure that our DevOPS team gets notified as soon as the event happens and remedy the situation at hand
Running your site through WCAG compliance tools and address at least all A-level issues and 90% of the AA-level issues.
Email & Phone Support
Our active technical support team is always available to solve problems. As soon as we receive a request, we investigate and assist with the solutions.