Echo Engineering

Established in 1966, Echo Engineering became one of the few companies to partner with B2B market customers to create and supply meaningful solutions to solve sealing, NVH, connecting, and fastening challenges. Echo Engineering is well known for presenting their clients with high-quality solutions, helping world-class companies to improve their line output, enhance efficiency, and reduce labor costs. They vision to become the most compelling B2B company of the 21st century by offering core products in an online marketplace.

Echo Engineering

65%

Increased Leads By

7%

Increased Organic Traffic By

11%

Increased Organic Sales By

5%

Increased Viewed Per Session By

Objective Of Echo Engineering

From past years, Echo Engineering had its online store on the .NET framework. They were doing great until they expanded their product range and business goals. With an increased number of products, the platform lacked the ability to manage the associated B2B requirements. Absence of standard eCommerce features such as customer discounts, catalog management, user management, and other B2B user management features made it challenging to manage the store. Furthermore, they aimed at integrating several B2B features with their ERP and also desired a dashboard customized as per their business needs. On the customer experience front, Echo Engineering had a meager Net Promoter Score. To boost their NPS, they focused on providing more control to their customers over the orders being placed on the website. Below are the immediate objectives set by Rave Digital Team for Echo Engineering:

2 Migration

Magento 2 Migration

Magento 2 Migration

Migrate to scalable & customizable eCommerce platform.

Create Meaningful Campaigns

Marketing Automation

Marketing Automation

Integration of Salesforce Pardot for email campaigns.

Effective B2B Ecosystem

B2B Management

B2B Management

Integrate an ecosystem of inbuilt B2B features.

Module integration

Product Recommendation

Product Recommendation

Analyze data about shoppers to learn what types of products and offerings interest them.

Integration of Sage ERP

ERP Integration

ERP Integration

ERP for accounting, sales, purchasing, and inventory management.

Custom Module Development

Shipping Management

Shipping Management

Customized Shipping Module developed in Magento 2 for Seamless Shopping Experience.

Convenient Store Reporting

Report Management

Report Management

Customize Echo Engineering’s store platform for efficient reporting.

Shopping Cart Promotion Management

Shopping Cart Optimization

Shopping Cart Optimization

Encourage shoppers to increase their order size by providing incentives.

eCommerce Buyer Management

B2B User Management

B2B User Management

Go-to panel to manage the accounts of buyers across eCommerce store.

eCommerce Catalog Management

Catalog Management

Catalog Management

Deliver a consistent and rich customer experience with proper catalog display.

Customers Rave About Us

Client satisfaction is our ultimate goal with every project