52.67%
INCREASE IN PRODUCT REVENUE
64.50%
INCREASE IN NUMBER OF TRANSACTIONS
47.93%
INCREASED ECOM. CONV. RATE
Customers Rave About Us
Client Testimonial
“Their knowledge of Magento and willingness to work with us on complicated requirements and testing is impressive. We were able to launch with minimal impact to the customer experience.”
Objective Of Highlights For Children
With ever-changing market demands and technological upgrades, Highlights For Children (HFC) found it challenging to meet customer expectations. While they looked for innovative ways to manage their eCommerce store, they kept customer experience as one of their top priorities as well. Most brainstorming sessions around the project were about enhancing UX and streamlining the backend eCommerce management process. HFC was operated on Drupal with a handoff to cart on the Magento platform. This backend infrastructure required two different teams of developers and experts to manage the store; that made the management time-consuming. Also, they were operating on Magento 1, and with Magento End of Life, they desired to upgrade to Magento 2. Apart from these foundational upgrades, there were other customizations to enhance the overall purchase and navigational customer experience.
Quick view of the objectives addressed for Highlights For Children
Platform Rebuilding
Drupal/M1 To M2 Migration
Deliver hassle-free migration of HFC store from M1 to M2 in prescribed timelines.
WCAG compliance
Adding Standard Accessibility Features
Making the website more accessible with WCAG compliance
Catalogue Browsing
Make searching & selecting products easy
HFC demanded a customized & enhanced catalog browsing user experience
Integrating Subscriptions
Managing digital & physical subscriptions
Automate recurring payments, subscription billing, and invoicing for your subscription eCommerce.
Solution
To deal with the foundational problem at HFC, the Rave team implemented headless commerce. This solution helped them in maintaining their store in one place with only one team. Furthermore, embracing headless commerce eradicated their efforts of product cataloging on both Magento and Drupal separately. They even received better visibility over conversion tracking and funnel across the eCommerce platform. Post brainstorming and requirements analysis, the Rave team suggested a plan to add customized page builder functionality to meet specific webpage aesthetics and style guide requirements. Further, the team developed a separate Magento2 module for stacked category pages to enhance the user experience on the website. Other relevant functionalities added to HFCs store included:

Single Sign-on
Integration of MyLo service for seamless sign-in
Advanced Layered Navigation
Magento 2 extension for easy catalog navigation
Magento Page Builder
Implemented custom page builder component
Interstitials Cart
Cart popup after Add-to-Cart for reducing cart/site abandonment
Reviews
Yotpo integration for post-purchase review on webstore
ADA & WCAG Compliance
Ensured store is in compliance with all guidelines
Product Feed
Optimized product feeds with GoDataFeed
Product Badging
Badging to highlight specific product attributes and promotions associated with a product