We love what we do and always put our clients first. We strive to provide an outstanding experience, whether you need a one-time fix or ongoing support; we’ve got it covered!
Rave Digital is an award-winning B2B eCommerce Agency focused on customizing, implementing, and maintaining B2B eCommerce solutions for businesses at every stage. From planning to designing, developing, and expanding our team of certified B2B developers build and maintain quality eCommerce solutions on all the major B2B eCommerce platforms including Magento, Shopify, WooCommerce, Drupal Commerce, and Volusion.
We’re proud to announce that we have found a partner who follows the same vision of empowering eCommerce merchants with the best tools for their business.
Gorgias is the #1 eCommerce helpdesk for Shopify, Magento, and Bigcommerce merchants. We work with 6,000+ brands like Steve Madden, Timbuk2, and Marine Layer. Gorgias is built to enable multi-channel, multi-touch conversations between merchant and customer throughout the entire lifecycle – NOT just when they need help.
Who is Gorgias for?
Fast-growing online merchants on Shopify, Magento 2, or BigCommerce need a scalable help desk. Gorgias can detect up to 54 languages, making it suitable for brands around the world.
If a merchant is unable to keep up with their customer service tickets, or is looking for a way to centralize all customer conversations, or is interested in turning CS into a revenue generator, then Gorgias is for them.
Why Gorgias over other Helpdesks?
- Gorgias was built for eCommerce, with deep integrations with Shopify, Magento, and BigCommerce
- Integrates seamlessly with top eCommerce apps
- Automates up to 20% of ticket volume using machine learning
- True omnichannel management including SMS, phone, live chat, Facebook and Instagram comments, and DMs, all in one place
- Gorgias is priced to grow with brands – starting at $60/month, all plans include an unlimited number of users and access to top integrations
Plain and simple, Gorgias is the Engagement Layer of the CX Stack for eCommerce Merchants That Want to Grow.