Salesforce Community Cloud Consulting Agency
Our Salesforce Community Cloud consultants implement customized Salesforce CRM solutions for partner relationship management and channel sales, customer service and account portals, employee relationships, and much more. Streamline efforts across all departments, making marketing/sales processes and workflows more effective and efficient. Extend business processes to employees, partners, and customers with the best community portal solutions. For all your customized community requirements, get free quotes by our certified Community Cloud consultants.
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Top Salesforce Community Cloud Implementation Agency
We can help you connect with the people you most want to nurture and empower, from consumers to retailers and stakeholders, whether you want to drive employee engagement, target better service and support for your customers or want to improve channel communication to ensure partner success. Salesforce communities and portals utilize the robust analytics engine to monitor individual interactions.
Even the basic setup for Community Cloud can be tough to implement without a certified Salesforce developer. By using a user – centric and responsive design, our team can help you deliver critical, relevant content to your community in a powerful yet intuitive way. At Rave, we harness the knowledge and experience from 80+ Salesforce projects to create customized communities that advance your business goals and mission.
Why Choose Salesforce Community Cloud?
Set new benchmarks with Salesforce Community Cloud in building community by re-imaging all your business touch points to boost sales. Quickly deploy it in your organization environment, to transform the connectivity between you connect and your customers, partners, and employees.
At Rave, we have the expertise to implement Salesforce Community Cloud in the right way to connect directly with your customer, build closer relationships with partners and empower employees to provide them with the most agile and successful information and applications they need.
Build your community
Customize your community to fit your needs
Infuse data from anywhere to any system into communities. Customers can create support cases and escalate them. Partners can update and qualify leaders. Employees can access files and share them.
Business IntegrationInfuse data from anywhere to any system into communities. Customers can create support cases and escalate them. Partners can update and qualify leaders. Employees can access files and share them.
PersonalizationCommunity Cloud automatically recommends experts, groups and content with connections. Recommendations are based on individual interests, needs and behaviour, which call for deeper participation by the community.
Customization and BrandingCustomize Community Cloud to reflect your brand and extend your experience in the online community. Create amazing, user - friendly environments that are your brand's interactive extension.
MobileCollaborate from any device anywhere. The Salesforce mobile app or any mobile browser provides access to the community. Provide a rich, branded mobile experience that responds to the device anywhere.
Lightning BoltCreate communities and portals of the next generation that integrate seamlessly with Salesforce quickly and easily.
CollaborationEmployees can work on projects, follow updated topics, find experts on topics, create a team, a new project or a campaign. Encourage a more innovative workplace where everyone can contribute ideas.
Connect your customers
Provide stellar service with powerful, easy - to - build portals and communities that offer rich self - service experiences
KnowledgeHelp your customers and your agents to work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.
Case EscalationCustomers can create cases in the community directly. Cases can also be automatically escalated based on keywords or if there is no answer to a question. Agents can respond in the community or in private.
EngagementCreate a vibrant community with customizable badges on your profiles by recognizing your most active members. Allow members to support each other for particular skills and expertise.
E-commerceCreate new purchasing opportunities by integrating your e - commerce platform and allowing customers to discover, research and purchase products in a single brand, mobile and social environment.
Community ManagementPreconfigured and customizable Lightning dashboards in the community management console enables you to measure and analyze important metrics - adoption and level of engagement, most popular groups, users, and most searched topics.
Help your customers and your agents to work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.
Grow Partner Sales
Accelerate your sales channels through direct contact with resellers, distributors and partners
Share contacts, leads, and records with partners. Integrate third-party systems to enable centralize pricing, inventory, & more. Avoid channel conflict with deal registration and lead distribution.
SalesForce AutomationShare contacts, leads, and records with partners. Integrate third-party systems to enable centralize pricing, inventory, & more. Avoid channel conflict with deal registration and lead distribution.
Data SharingConnect partners with product experts and adjust sharing settings so that partners only have access to relevant information to move through the pipe.
ActionsTake action right in the feed. Convert leads to opportunities and approve marketing funds. Design custom actions to integrate third-party apps into core business processes.
Dashboards and ReportsTrack and rank partner performance, share customizable dashboards and reports with partners to ensure alignment with key goals, and easily connect data from any source with Wave Analytics.
Salesforce FilesGive your files context with secure, social, and mobile file access embedded into your core business processes. Sync files across all devices and bring them into one easily accessible location.
Our Salesforce Community Cloud Solutions
Seamlessly connect your experience with your customer data
|Deliver the experience your customers are looking for. Bring your business processes to life with a community that bridges the gap between your customers and your organization.||Close deals faster, build better relationships, and share information with your partners with a completely connected community.|
Give your partners the resources they need from wherever they are.
|Drive productivity and engagement for your employees with customized internal communities. Employee Communities connect your team to what they need to be happier employees.|
To understand if your system is ready for Community Cloud
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Our migration to Salesforce was quite complicated but Rave Digital makes it seamless.
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Rave Digital was great helping us with utilizing the Salesforce platform throughout our business. They were practical and realistic with capabilities of the system within the needs for our business. All timelines were met, communication was great and the end product they delivered was great! I would 100 percent recommend them to anyone looking to utilize the power of Salesforce.