Salesforce Community Cloud Consulting Agency

Our Salesforce Community Cloud consultants implement customized Salesforce CRM solutions for partner relationship management and channel sales, customer service and account portals, employee relationships, and much more. Streamline efforts across all departments, making marketing/sales processes and workflows more effective and efficient. Extend business processes to employees, partners, and customers with the best community portal solutions. For all your customized community requirements, get free quotes by our certified Community Cloud consultants.

  • Salesforce Certified Service Consultant ServiceX1

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    service consultant

  • Salesforce Certified Administrator ServiceX3

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    Administrator

  • Salesforce Certified Sales Consultant ServiceX3

    Salesforce©
    sales consultant

  • Salesforce Certified Programmer ServiceX1

    Salesforce©
    CPQ Specialist

  • Salesforce Certified App Builder ServiceX4

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    app builder

  • Salesforce Certified Programmer I ServiceX1

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    programmer Developer |

  • Salesforce Certified ProgrammerII ServiceX2

    Salesforce©
    programmer Developer ||

  • Salesforce Certified Nonprofit Cloud Consultant ServiceX1

    Salesforce©
    NP Cloud Consultant

  • Salesforce Certified Pardot ConsultantX1

    Salesforce©
    pardot consultant

Top Salesforce Community Cloud Implementation Agency

We can help you connect with the people you most want to nurture and empower, from consumers to retailers and stakeholders, whether you want to drive employee engagement, target better service and support for your customers or want to improve channel communication to ensure partner success. Salesforce communities and portals utilize the robust analytics engine to monitor individual interactions.

Even the basic setup for Community Cloud can be tough to implement without a certified Salesforce developer. By using a user – centric and responsive design, our team can help you deliver critical, relevant content to your community in a powerful yet intuitive way. At Rave, we harness the knowledge and experience from 80+ Salesforce projects to create customized communities that advance your business goals and mission.

Why Choose Salesforce Community Cloud?

Set new benchmarks with Salesforce Community Cloud in building community by re-imaging all your business touch points to boost sales. Quickly deploy it in your organization environment, to transform the connectivity between you connect and your customers, partners, and employees.

At Rave, we have the expertise to implement Salesforce Community Cloud in the right way to connect directly with your customer, build closer relationships with partners and empower employees to provide them with the most agile and successful information and applications they need.

Build your community

Customize your community to fit your needs

Business Integration

Infuse data from anywhere to any system into communities. Customers can create support cases and escalate them. Partners can update and qualify leaders. Employees can access files and share them.

Business Integration
Infuse data from anywhere to any system into communities. Customers can create support cases and escalate them. Partners can update and qualify leaders. Employees can access files and share them.
Personalization
Community Cloud automatically recommends experts, groups and content with connections. Recommendations are based on individual interests, needs and behaviour, which call for deeper participation by the community.
Customization and Branding
Customize Community Cloud to reflect your brand and extend your experience in the online community. Create amazing, user - friendly environments that are your brand's interactive extension.
Mobile
Collaborate from any device anywhere. The Salesforce mobile app or any mobile browser provides access to the community. Provide a rich, branded mobile experience that responds to the device anywhere.
Lightning Bolt
Create communities and portals of the next generation that integrate seamlessly with Salesforce quickly and easily.
Collaboration
Employees can work on projects, follow updated topics, find experts on topics, create a team, a new project or a campaign. Encourage a more innovative workplace where everyone can contribute ideas.

Connect your customers

Provide stellar service with powerful, easy - to - build portals and communities that offer rich self - service experiences
Knowledge
Help your customers and your agents to work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.
Case Escalation
Customers can create cases in the community directly. Cases can also be automatically escalated based on keywords or if there is no answer to a question. Agents can respond in the community or in private.
Engagement
Create a vibrant community with customizable badges on your profiles by recognizing your most active members. Allow members to support each other for particular skills and expertise.
E-commerce
Create new purchasing opportunities by integrating your e - commerce platform and allowing customers to discover, research and purchase products in a single brand, mobile and social environment.
Community Management
Preconfigured and customizable Lightning dashboards in the community management console enables you to measure and analyze important metrics - adoption and level of engagement, most popular groups, users, and most searched topics.

Knowledge

Help your customers and your agents to work smarter, with easy access to articles, FAQ, and the collective wisdom of the community.

Grow Partner Sales

Accelerate your sales channels through direct contact with resellers, distributors and partners

SalesForce Automation

Share contacts, leads, and records with partners. Integrate third-party systems to enable centralize pricing, inventory, & more. Avoid channel conflict with deal registration and lead distribution.

SalesForce Automation
Share contacts, leads, and records with partners. Integrate third-party systems to enable centralize pricing, inventory, & more. Avoid channel conflict with deal registration and lead distribution.
Data Sharing
Connect partners with product experts and adjust sharing settings so that partners only have access to relevant information to move through the pipe.
Actions
Take action right in the feed. Convert leads to opportunities and approve marketing funds. Design custom actions to integrate third-party apps into core business processes.
Dashboards and Reports
Track and rank partner performance, share customizable dashboards and reports with partners to ensure alignment with key goals, and easily connect data from any source with Wave Analytics.
Salesforce Files
Give your files context with secure, social, and mobile file access embedded into your core business processes. Sync files across all devices and bring them into one easily accessible location.

Our Salesforce Community Cloud Solutions

Seamlessly Connect Your Experience With Your Customer Data

Customer Community

Partner Community

Employee Community

Deliver the experience your customers are looking for. Bring your business processes to life with a community that bridges the gap between your customers and your organization.Close deals faster, build better relationships, and share information with your partners with a completely connected community.
Give your partners the resources they need from wherever they are.
Drive productivity and engagement for your employees with customized internal communities. Employee Communities connect your team to what they need to be happier employees.
  • Social collaboration for customers and employees
  • Mobile access
  • Custom branding
  • Q & A for self-service
  • Access to support cases, accounts, and contacts
  • Knowledge base articles
  • Idea submission and endorsement
  • 10 custom objects
  • Salesforce Identity
  • Powerful capabilities for customer service and engagement
  • Role-based sharing for controlled data access
  • Lead and opportunity management
  • Delegated administration capabilities
  • Run and Export Reports
  • Dashboard viewing
  • Social collaboration for customers and employees
  • Mobile access
  • Custom branding
  • Q & A for self-service
  • Access to support cases, accounts, and contacts
  • Knowledge base articles
  • Idea submission and endorsement
  • 10 custom objects
  • Salesforce Identity
  • Empower partners with deal collaboration and productivity tools
  • Accounts (read-only)
  • Contacts (read-only)
  • Chatter Collaboration
  • Salesforce Knowledge (read-only)
  • Cases (create, read, comment only)
  • 10 custom objects
  • Dashboards
  • Reports
  • Answers and Ideas
  • Workflow
  • Tasks and Events
  • Advanced sharing
  • Transform your workplace and harness the power of social and mobile